Business Analyst (Pharmacy / Healthcare)

AssistRx combines technology and human insight to simplify patient access and drive better health outcomes. We partner with leading pharmaceutical manufacturers, specialty pharmacies, and providers to deliver intelligent access and adherence solutions that make therapy easier for patients who need it most.

If you’re passionate about healthcare innovation and thrive at the intersection of data, systems, and process improvement — this is the place to make a real impact.

The Business Analyst serves as the bridge between business stakeholders and technical teams — ensuring client needs are clearly understood, documented, and translated into actionable system requirements. You’ll collaborate with project managers, developers, QA, and product leaders to design smart, scalable, and patient-centered solutions.

This is a dynamic, hands-on role where your ability to analyze workflows, improve processes, and communicate clearly will directly influence the success of our products and partnerships.

Key Responsibilities

• Partner with clients and internal teams to gather, document, and validate business requirements for new solutions and system enhancements.
• Translate complex business needs into clear user stories, functional specifications, and process flows that guide development and QA.
• Collaborate with Product Management to balance business priorities with technical feasibility and ensure alignment with product vision.
• Support project delivery by facilitating discovery sessions , managing change requests, and tracking deliverables through the SDLC.
• Develop and maintain user documentation, release notes, and training materials for clients and internal stakeholders.
• Serve as a subject matter expert on assigned products, workflows, and data integrations — especially within healthcare, CRM, and specialty pharmacy environments.
• Identify opportunities for process improvement and automation that enhance data quality, user experience, and operational efficiency.

Requirements

Benefits

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and / or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire