Customer Service Manager

Job Description

Job Description

Customer Service Manager

• Customer Service Manager
• Riverside, CA
• $100,000 to $115,000 + bonus + corporate benefits

A thriving Consumer Goods and Logistics business is looking to hire a new Customer Service Manager at 1 of its key North American flagship 1.5M+ sq ft Distribution Centers to lead a team of 8-9 Customer Service Reps for their B2B customers. This position will play a key role in overseeing the planning, organization, and prioritization of monthly, weekly, and daily workload by aligning forecasted volume projections with labor capacity and utilization requirements across the business at their DC. The position demands a deep understanding of projected workload volume, labor forecasting and resource allocation to ensure efficient operations and productivity.

Key Responsibilities :

The successful candidate will ideally have :

Company Description

DSJ Global is a revolutionary search firm, specializing in the bespoke delivery of executive search solutions to clients.

Working across a number of niche industries and sectors across the US, UK, and Europe.

With offices in New York, Charlotte, Boston, Chicago, Dallas, San Francisco, London, Zurich, Berlin, Hong Kong and Singapore, DSJ Global operates on an international scale providing bespoke search packages which are unrivaled in the widespread recruitment market. Our aim is simple, to provide executive search level services which are flexible and tailored to the individual requirement of each client, on an unrivaled cost structure. We currently specialize in the areas of Procurement, Supply Chain, Logistics, OPEX, Finance and Human Resources.

We believe that every client should receive the benefit and accuracy of a search approach, whilst being able to dictate how, when and where it occurs, all on a fee structure to suit. Our revolutionary approach allows us to structure each assignment according to the requirements, time scales and budget available. We believe that for too long executive search firms have been too rigid in their approach and have been able to dictate how the search is conducted, leaving the client relatively powerless on the outcome.

Our service allows our clients to have increased control, direction and interaction in the search conducted on their behalf and has resulted in successful, on going relationships as search firm of choice with an ever expanding client group.

Company Description

DSJ Global is a revolutionary search firm, specializing in the bespoke delivery of executive search solutions to clients.\r\nWorking across a number of niche industries and sectors across the US, UK, and Europe.\r\nWith offices in New York, Charlotte, Boston, Chicago, Dallas, San Francisco, London, Zurich, Berlin, Hong Kong and Singapore, DSJ Global operates on an international scale providing bespoke search packages which are unrivaled in the widespread recruitment market. Our aim is simple, to provide executive search level services which are flexible and tailored to the individual requirement of each client, on an unrivaled cost structure. We currently specialize in the areas of Procurement, Supply Chain, Logistics, OPEX, Finance and Human Resources.\r\n\r\nWe believe that every client should receive the benefit and accuracy of a search approach, whilst being able to dictate how, when and where it occurs, all on a fee structure to suit. Our revolutionary approach allows us to structure each assignment according to the requirements, time scales and budget available. We believe that for too long executive search firms have been too rigid in their approach and have been able to dictate how the search is conducted, leaving the client relatively powerless on the outcome.\r\n\r\nOur service allows our clients to have increased control, direction and interaction in the search conducted on their behalf and has resulted in successful, on going relationships as search firm of choice with an ever expanding client group.