Digital Support Specialist

Job Description

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Digital Support Specialist

Posting Start Date : 10 / 1 / 25

Job Location (Short) :

Hatfield, Pennsylvania, USA, 19440

Requisition ID : 34186

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big

Company Overview

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealers East operates eleven Company-Owned branch locations in the NJ, NY, PA, MD, and DE region. To learn more about Komatsu Company-Owned Dealers , visit our website! If you would like to hear what our employees think about working for Komatsu, watch our Employee Testimonials .

What Komatsu Offers

• Industry competitive wages
• Day 1 Medical, Dental, Vision, Life & Disability Benefits
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Employee recognition, career development opportunities, and excellent job security
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

The Digital Support Specialist is responsible for coordinating data collection across all Komatsu East branches and serving as the key liaison with the KAC and KLTD Komtrax, Komtrax Plus, and My Komatsu teams. This role involves establishing clear reporting timelines, supervising progress to ensure data accuracy and completeness, tracking feedback for action, and fostering a culture of proactive engagement and continuous process improvement across the organization.

Key Job Responsibilities

Qualifications / Requirements

Schedule and Training Requirements

Disclaimer :

All duties and requirements are essential job functions.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s) / manager(s).

Requirements are representative of minimum levels of knowledge, skill and / or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationshi p.

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $78,000 - $89,000. The actual offer will consider a wide range of factors, including experience and location. #LI-CB1

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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