Job Description
Job Description
Salary : $50,000 - $60,000
Job Title : New Orleans Program Coordinator
Reports to : Director of New Orleans Programming
Job Status : Full-time (40 hours / week)
Classification : Nonexempt / Hourly
Salary Range : $50,000 - $60,000
Application Deadline : Wednesday, October 1, 2025
Start Date : November 2025
Location : New Orleans, LA
Schedule : Hybrid; 2 days onsite, 3 days remote (Special events may occur outside of regular hours)
About Generation Hope :
Generation Hope is a nonprofit organization committed to ensuring all student parents have the opportunity to succeed and achieve economic mobility. We drive systemic change by partnering with education and policy leaders while offering direct, two-generation support to teen parents in college and their children. To date, weve provided over $1.5 million in tuition assistance, supported more than 500 teen parents in college, celebrated more than 200 degrees earned through our program, and partnered with over 30 two- and four-year institutions nationwide.
Our team culture is rooted in excellence, respect, and inclusion. Named "one of the best nonprofits" by Spur Local, we embrace diversity in all its formsbackground, thought, and experiences. If our mission and culture resonate with you, we invite you to consider joining our team. For more information, visit
www.generationhope.org.
Position Summary :
The Program Coordinator will lead Generation Hopes community engagement and programmatic outreach efforts in New Orleans. The Program Coordinator is also responsible for case management and program coordination for a small group of Scholars to ensure they participate in healthy mentoring relationships and are on track to graduation.
Responsibilities : Recruitment
- Annually reach all Scholar and Sponsor (mentor) recruitment targets established by Generation Hope leadership, guided by Generation Hopes strategic plan.
- Conduct College Readiness sessions on high school campuses to build awareness of Generation Hopes mission and Scholar program among parenting high school students
- Track the submission of all required documentation for incoming program participants : Scholars, Sponsors.
- Execute creative strategies for recruiting specific groups of young parents, such as teen fathers.
- Support the Director of New Orleans Programming in recruiting a diverse group of Sponsors (mentors) that reflects the diversity of the Scholar community, including ensuring that Sponsors are able to provide funding for their Scholars tuition ($1200 or $2400 annually)
- Collaborate with the Director of Programming and Director of Development to develop creative solutions for any scholarship funding gaps
Community Outreach
Represent Generation Hope at community events such as college and career fairs, volunteer expos, farmers markets, etc. (these may occur evenings and weekends)Build relationships with partners who can refer Scholars to us or to whom we can make referralsUtilize personal social media accounts - LinkedIn, Instagram, Facebook, etc. - to recruit Scholars and Sponsors into Generation Hope.Collaborate with the Communications team at Generation Hope on recruitment marketing campaignsCollaborate with other New Orleans team members to build relationships with local organizations with volunteerism initiatives to cultivate volunteer and mentorship candidatesCase Management
Support a caseload of 6-10 Generation Hope Scholars, all of whom are teen parents in college, in the Scholar program, providing holistic case management including, but not limited to :Academic planning
Assistance with navigating the college system, such as financial aid and transferring to a 4-year schoolMaking referrals for Scholars and assisting them in accessing government and community servicesProviding emotional supportEnsure our Scholars receive consistent and non-judgmental support through our robust mentoring program by supervising the mentoring relationships on caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar / Sponsor relationshipMaintain accurate program records through the program database to ensure thorough program evaluationAssist with organizing and planning various program events, such as field trips, social events, and trainingsOther
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societiesAttend all programmatic events calendared on the GH-NOLA program calendar, approximately one evening and one Saturday per monthOther duties as assignedOther duties :
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.
Required Qualifications :
Bachelors degree or equivalent combination of education and experienceAt least 1 year experience working with young adults and recruiting mentors or volunteersExcellent office and computer skills with proficiency in Microsoft Office, Google Suite (specifically Gmail, Drive, Docs, Sheets, Slides) and CanvaRecord keeping and data entry skillsAbility to travel to sites around the greater New Orleans area (up to 65 miles) on a regular basisWillingness to adjust hours to accommodate the needs and schedules of Scholars and their families; must be available for special events and trainings, which often occur on evenings and weekendsPersonal qualities of integrity, credibility, and a commitment to Generation Hopes missionPreferred Qualifications :
Experience working with teen parents or marginalized youthCounseling and / or case management experienceExperience in recruitment and / or salesExperience facilitating or co-leading workshops / trainingsExperience planning and executing program eventsExperience working and meeting goals in a hybrid setting (partly in-person, partly remotely)Competencies :
Excellent communication skills, including writing, proofreading, and speakingCompelling and confident public speaker who can inspire people to actionAbility to make people feel comfortable and create rapportComfortable using social media for recruitment purposesAble to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public; fantastic customer service ethicPersonal and professional commitment to understanding and dismantling systemic and institutional racismPhysical demands :
Prolonged periods of sitting at a desk and working on a computer.Must be able to lift up to 25 pounds at times.Assist with helping to set up and break down at eventsWork environment : Normal office environment. Some work will take place off-site during the speaking engagement and workshops.
Travel :
This position requires occasional overnight travel for activities such as meetings, classes, and workshops in and out of the New Orleans area. Must be able to travel (via plane, train, or car) to attend trainings, conferences, project sites, and related activities.This position requires national, overnight travel approximately 5% of the timeCandidates must be able to meet the onsite work schedule by the start date.
Benefits : Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org / careers .
EEO Statement :
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.