Retail Supervisor - San Francisco Giants

Retail Supervisor

The Retail Supervisor plays a critical role in the store and / or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line part-time retail team (Retail Associate / Retail Lead). The Retail Supervisor will drive results through coaching to carry out operational excellence expectations.

The Retail Supervisor will work a full-time schedule including days, nights, weekends, and extended hours on game day and during events.

General Duties and Responsibilities :

• Drive sales results by consistent execution of daily operations
• Support back-of-house operations; maintain stockroom organization
• Demonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTA
• Make recommendations to the Leadership team when making decision including but not limited to; revenue targets, per cap, and UPT (unit per time)
• Work with Retail Associates to ensure an exemplary fan experience
• Communicate expectations for assignments and projects to the part-time retail team (Retail Associate / Retail Lead)
• Provide training and assistance to all part-time retail team (Retail Associate / Retail Lead)
• Coach part-time retail team (Retail Associate / Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
• Encourages and models Fanatics' Values
• Perform 'Manager on Duty responsibilities'

Education, Experience, and Requirements :

Job Knowledge, Skills, and Abilities :

Physical Demands :

The salary range for this position is $27.04-$33.05 / hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.