Tennessee Licensed Medical Benefits Specialist

A company is looking for a Remote Medical Benefits Specialist.

Key Responsibilities

Perform high volume outbound calls to complete benefits investigations

Verify insurance, billing, and medical information accurately

Handle inbound calls and occasional outbound follow-ups while ensuring compliance with HIPAA and Federal Health Care Program guidelines

Required Qualifications

1 year of recent call center experience

Knowledge of medical terminology or prescription benefits is a plus

Comfortable meeting performance metrics (KPIs)

High School Diploma or equivalent

Tech-savvy with basic troubleshooting skills