Patient Service Representative

A company is looking for a Patient Service Representative.

Key Responsibilities

Provide exceptional customer service during encounters with patients, families, and healthcare professionals

Accurately manage patient information, including scheduling appointments and verifying insurance eligibility

Handle inbound and outbound calls while adhering to customer service standards and protocols

Required Qualifications

High School diploma or GED is required

1-2 years of experience in the service industry with a focus on customer service

1-2 years of experience in a medical office, call center, or collections is preferred

Typing speed of 40 words per minute

Basic computer skills and organizational abilities