Site Logistics Operator
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.
Job Purpose : A Site Logistics Operator is the interface between AkzoNobel and the customer. A Site Logistics Operator is expected to own an order from start to finish and be able to escalate concerns as required. The Site Logistics Operator additionally impacts Inventory Management for the facility that they work in.
- Order Management & Fulfillment : 30%
- Customer & Sales Relationship Management : 30%
- Inventory Management : 20%
- Coordination of Internal Resources : 10%
- Health, Safety & Sustainability : 10%
Key Responsibilities :
Order Management :Order Receipt, Entry & ConfirmationCommunication / Escalation of concernsMaximize On Time & In Full DeliveryReason Code Entry for OTIF FailuresManagement of the order cycle from start to finishCustomer & Sales Relationship Management :Communication with Sales Team when requiredCommunication with the Customer when requiredInventory Management :Capable of receiving replenishment orders and placing them into inventory accuratelyCapable of picking Sales & Distribution orders accurately and efficientlyCapable of tinting Sales orders accurately and efficientlyUnderstanding of the Daily Replenishment processUnderstanding Safety Stock levels and Forecasts modificationsUnderstanding of the NAM Inventory Management Protocol and its purposeCoordination of Internal Resources :Working with all pertinent resources to ensure fulfillment of ordersWorking with all available resources to problem solveWorking with supervisor on ALPS escalations & problem solvingHealth, Safety & Sustainability :Active in all forms of HSE reportingProactive in all forms of SustainabilityBehavior in accordance with the Code of ConductPerforms in accordance with the Core Values