Business Banking Assistant Branch Manager (Catoctin Circle)
This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. This position is responsible for driving branch teammates to provide a best-in-class client experience while assisting new and existing clients through needs-based conversations to generate loans, deposits, and other banking solutions to meet their immediate, short-term and long-term financial needs.
Position Accountabilities
- Grow the branch through new client acquisition as well as retention and expansion of existing client's relationships
- Provide excellent customer experience through needs based conversations
- Develop and implement business plan to meet branch sales goals in partnership with Branch Manager
- Build partnerships with all line of business partners to meet bank-wide objectives
- Identify and close sales opportunities to contribute to personal and branch goals
- Identify customer lending needs and deliver appropriate consumer and business lending solutions
- Drive sales outreach strategies including outbound calling
- Coach, train, and develop branch team through formal observations and coaching sessions
- Manage teammate performance development process
- Together with the Branch Manager, interview and hire teammates to fulfill branch staffing needs
- Manage complex operational functions including approving transactions, branch security, internal controls, and ensure operational integrity
- Promote and represent the bank through community involvement during and after business hours
- Analyze reports, identify risk, and respond and coach accordingly
- Develop, maintain, and apply knowledge of bank products and services, including those provided by other lines of business
- Maintain proficiency and educate teammates on products, services and digital capabilities (e.g., Zoom, DocuSign, Kronos, and Gro).
- Promote the branch's overall growth through the development and retention of customer relationships
- Provide excellent customer experience through needs-based conversations
- Develop and implement business strategy to meet and exceed branch growth goals
- Build collaborative relationships with all line of business partners to meet bank-wide objectives
- Identify and close sales opportunities to contribute to personal, branch goals
- Uncover and provide solutions to complex business and consumer lending needs
- Manage teammate performance development process
- Manage branch cash expectations and operational soundness
- Analyze reports and respond and coach accordingly
- Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares'
- Other duties as assigned
Organizational Relationship
This position reports to the Business Branch Manager.
Position Qualifications
Education & Experience
Possess or be able to obtain NMLS registrationAssociates Degree or equivalent work experience required; Bachelor's Degree preferredThree years' previous sales and customer service experience requiredPrevious lending or financial services industry experience requiredSupervisory experience strongly preferredKnowledge & Skills
In depth knowledge of retail banking and lending practicesExcellent customer service skillsExcellent oral and written communication skillsDemonstrated ability to coach and develop othersAbility to exercise sound business judgmentDemonstrate financial acumenKnowledge of risk management and loss preventionHighly skilled in digital channel technology and ability to educate customersProficient computer skillsAbility to handle multiple tasks with attention to detailsFlexible, able to adapt to changeShifts may vary for each position offering, depending on business needAble to stand for extended periods of time and lift objects up to 30 poundsSalary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https : / / www.atlanticunionbank.com / about / careers / benefits.
Currently we are offering an annual salary range between $53,000.00 to $79,647.00.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.