Client Service Associate

Job Description

Job Description

Company Description

About Us

At Bela Brand Bat , we are known for our commitment to excellence, creativity, and precision in every project we undertake. Our team thrives on collaboration and innovation, delivering high-impact events that capture attention and inspire audiences. We believe that success is built on strong relationships, attention to detail, and a dedication to continuous growth.

Job Description

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Houston, TX. This position plays a pivotal role in ensuring client satisfaction by providing exceptional service, supporting daily account operations, and maintaining lasting business relationships. The ideal candidate will demonstrate strong organizational abilities, professionalism, and a genuine desire to deliver outstanding results.

Responsibilities

Serve as the primary point of contact for clients, ensuring their needs are met with efficiency and care.

Manage client accounts and provide timely updates on project progress or service inquiries.

Coordinate with internal departments to ensure seamless communication and workflow.

Prepare reports, proposals, and client-related documentation.

Assist in identifying opportunities for service improvement and client retention.

Maintain accurate records and uphold the company’s standards of confidentiality and professionalism

Qualifications

Qualifications

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Proficiency in Microsoft Office Suite and general computer literacy.

Ability to work both independently and collaboratively within a team.

A positive attitude and commitment to delivering top-quality service.

Additional Information

Benefits

Competitive annual salary ($50,000 - $57,000).

Professional development and growth opportunities within the company.

Supportive and dynamic work environment.

Comprehensive training and ongoing mentorship.

Paid time off and performance-based incentives.