IT Team

Job Details

Job Location

Lee Canyon Resort - Las Vegas, NV

Position Type

Seasonal

Description

Work as part of a team to provide a full range of technical support for the technology systems throughout the resort. This includes video surveillance, webcams, cabling, RFID, POS, desktops\laptops and music infrastructure.Duties include Installs, configuration, deployments, maintenance, analysis, and troubleshooting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This is a part-time seasonal position. 3 days a week Saturday- Monday.
• Research and analyze the technical needs and resources of the resort, including developing a good working knowledge of the overall purpose of a particular function and its daily operations.
• Research and provide recommendations for various hardware and software solutions.
• Provide support and installation of POS systems and peripherals
• Provide technical support for all speakers, amplifiers and music streaming devices throughout resort.
• Provide technical support and configuration of desktops and laptops throughout resort
• Perform the physical installation, configuration and maintenance of IP cameras, speakers, cabling and computer hardware.
• Perform a variety of tasks related to the ongoing maintenance of devices as directed.
• Maintain documentation of systems and processes.
• Respond to trouble ticket, email and telephone requests for technology systems support needs.
• Provide superior service to our customers (internal and external) at all times.
• Follow the Lee Canyon Hospitality Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.
• Document, track and monitor tickets to ensure timely resolution of all support issues.
• Perform other tasks as assigned.

Qualifications

PERSONAL ATTRIBUTES

PREFERRED EXPERIENCE

PHYSICAL DEMANDS