HR Operations & Automation Manager

Job Description

Job Description

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

About the role :

We're looking for a People Operations & Automation Manager to help shape Garner's next-generation People function. In this hands-on leadership role, you will own the design, management, and continuous improvement of Garner's People Operations infrastructure — including technology, workflows, and compliance. You'll leverage AI to build and advanced technology to build scalable, efficient solutions that power a world-class employee experience and support the success of our rapidly growing organization — now approaching 500 employees and expanding quickly. This role reports to the Head of People.

This position has the option to be fully Remote or Hybrid in our NYC office.

What you will do :

• Own and evolve Garner's People Operations infrastructure — including HRIS, payroll, compliance, leaves of absence, and automation tools — ensuring our systems scale seamlessly with company growth
• Act as the "product manager" for People Technology — develop and execute a roadmap for Rippling and other HR tech platforms, integrating new tools and AI-driven solutions that improve accuracy and efficiency
• Design and implement automation across the employee lifecycle, from onboarding and offboarding, to leaves of absence, to data management — freeing up the team to focus on strategic, high-impact work
• Streamline compliance and operational workflows — proactively monitor federal and state regulatory requirements and ensure all processes, documentation, and audits are continuously updated and airtight
• Develop and maintain People Analytics dashboards and reporting that synthesize insights across multiple data sources to identify trends, measure process efficiency, and inform People strategy
• Partner closely with cross-functional stakeholders (Finance, Legal, IT, and Security) to ensure seamless data flow, operational consistency, and an exceptional employee experience
• Provide oversight and mentorship to the People Operations Analyst, setting the foundation for a growing team

What you will bring to the team :

Compensation Transparency :

The base salary range for this position is $150,000 - $175,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to : Flexible PTO, Medical / Dental / Vision plan options, 401(k) with company match, Flexible Spending Accounts, Teladoc Health and more.

Fraud and Security Notice :

Please be aware of recent job scam attempts. Our recruiters use getgarner.com email domain exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@getgarner.com.

Equal Employment Opportunity : Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@getgarner.com.