Specialist Solutions Engineer - Platform

Position Title : Specialist Solutions Engineer - Platform

Available Locations : Amsterdam, London, Munich, Paris, Lisbon

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

What you'll do as a Solutions Engineer, Cloudflare Platform

Cloudflare is operating as a platform and has been blending the demarcation of individual product suites to create value by combining solutions from different parts of the portfolio. Whether we're combining Application Services with Network Services capabilities or Zero Trust with Developer Services capabilities, we run into novel use cases to meet specific customer requirements. Particular combinations of new use cases might not have been deployed and battle hardened on Cloudflare before. Yet as Cloudflare we need to guarantee that we can commit to serving these use cases with trust and confidence. As a critical member of our Specialist Team, you act as a spider in the web between Sales, Pre‑Sales, Network Strategy, Engineering and Product management and support to make sure that these novel use cases are well understood both inside the sales organisation, well positioned with the customer as well as secured within the product, engineering and support teams and can operate stable in the customer environment.

You have an interest in diving deep into the Cloudflare platform and don't mind looking under the hood how things work inside the Cloudflare platform. You dont get deteriorated by technical setbacks, but even more determined to face them and resolve them. You have a natural ability to build a broad network within a company which you will leverage resourcefully to drive outcomes. You have a resilient mindset as you operate in new parts of our platform and organisation for which no strong processes have been defined yet, and you contribute to getting these new motions off the ground.

A trusted technical advisor will help clients find the best solution for their business with a particular focus on Cloudflares cross platform use cases, notably first‑of‑a‑kind situations.

• Guide qualified prospects through the Solution Design; showing them the key capabilities of Cloudflares Platform capabilities.
• Drive Proof of Concept stages of the sales cycle with hands‑on engagement, debugging capabilities and consistent internal and external communication
• Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
• Take clients requirements, design the optimized Cloudflare solutions for those requirements, and clearly communicate the benefits vs competing solutions, potential challenges and possible migration paths.
• Support technical discussions with regards to the Cloudflare platform, to ensure sound design and overcome objections.
• Support go‑to‑market efforts through writing blogs and other reference materials, public speaking, user groups and conference attendances.

Skill Requirements

Other desirable skills areas include

What Makes Cloudflare Special?

Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer‑focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? Wed love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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