eSales Agent - Audi Central Houston

Job Description

Job Description

Company Description

Audi Central Houston isn’t just any dealership — we’re the largest Audi store in the country , housed in a striking 7-story facility and consistently recognized as one of the best. As a proud Audi Magna Elite Society award winner, we set the standard for excellence in customer experience, volume, and team performance.

If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.

​​​​​​​ Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly plus commission) :

• ​​​​​​​ Performance-based earnings range : $40,000 - $70,000+ / year

Actual earnings depend on performance. High-performers who consistently meet and exceed store and corporate goals often earn well above this range.

Job Description

Summary;

The eSales Agent is responsible for engaging with potential customers who inquire via phone, chat, or online platforms regarding new or pre-owned vehicles. The primary focus of this role is to convert inbound interest into qualified showroom appointments by delivering timely, accurate, and professional responses.

This position plays a key role in creating a strong first impression for the dealership. The eSales Agent is expected to provide a premium customer experience while using CRM and lead management tools to track and follow up with leads. Ongoing training in product knowledge, objection handling, and customer communication is provided.

Duties and Responsibilities :

Respond promptly to inbound calls, chats, and internet inquiries

Deliver accurate pricing, payment, and product information

Schedule sales appointments and support lead conversion goals

Manage follow-up communication through CRM tools

Adhere to structured outreach cadence and response timelines

Maintain up-to-date knowledge of inventory, finance programs, and incentives

Meet or exceed performance goals tied to appointments and sales outcomes

Qualifications

Minimum 1 year call center or sales focused experience

Able to set priorities, multi-task, and achieve goals

Ability to perform in a fast paced environment

Exceptional communication skills, both written and verbal

All applicants must be authorized to work in the USA

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license

Preferred Qualifications :

Previous sales BDC experience

Bi-lingual

Additional Information

Compensation (Hourly plus commission) :

$17.00  / hour + Commission

Performance-based earnings range : $40,000 - $70,000+ / year

Actual earnings depend on performance. High-performers who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule :

FULL TIME

Sunday Always Off

Saturday Availability required

Perks & Benefits :

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off that Grows with You

Sundays Always Off

Closed on Thanksgiving & Christmas

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines