Assistant Branch Manager - Deptford

Job Description

Job Description

The Assistant Branch Manager plays a key role in the efficient operation of a First Harvest Credit Union branch. In partnership with the Regional Manager, this position is responsible for overseeing daily branch operations, coaching and developing staff, ensuring compliance, and delivering exceptional member service. Additionally, the Assistant Branch Manager drives sales and membership growth while fostering a positive, high-performance work environment. Success in this role requires strong leadership, a commitment to service excellence, and the ability to inspire and support a dynamic team.

KEY RESPONSIBILITIES

Employee Development & Performance Management

• Mentor and develop employees by identifying growth opportunities, providing coaching, and fostering professional development.
• Recognize and reward high-performing employees while holding staff accountable for performance, behavior, and attitude.
• Conduct monthly performance meetings with each employee to review progress, set future goals, and develop improvement strategies.
• Inspire and motivate team members to achieve their best through positive influence and strong leadership.

Branch Operations & Compliance

Sales & Service Excellence

Leadership & Team Engagement

Assist in conducting staff meetings, updating employees on promotions, policies, sales goals, and operational updates.

Community Involvement

QUALIFICATIONS & EXPERIENCE

Education :

Experience :

Skills & Competencies :

Salary : The base pay for this position ranges between $60,000 and $65,000. Additional incentives may be provided as part of a total compensation package. Factors, such as but not limited to, relevant experience, education, and skill level may impact the pay for this position.

Benefits :

We offer a range of benefits and perks based on eligibility. These benefits include :

Physical Requirements :

The physical demands require a person to be able to stand for a period of up to eight (8) hours per day and lift items estimated in weight of 5-10lbs or more.

Americans with Disabilities Act (ADA) :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position. If you need to request and accommodation please contact Human Resources at 856-232-9000 ext. 5104 or via email to HumanResources@firstharvestcu.com.

First Harvest Credit Union is an Equal Opportunity Employer / Veterans / Disabled