HCM Account Specialist

Job Description

Job Description

HCM Account Specialist

Greenlink Human Capital Management has been a trusted provider of human capital solutions for over a decade. We leverage award-winning technology that integrates payroll, HR, benefits, time tracking, talent acquisition, and culture development. Our team is experienced and dedicated to putting clients first, which is why we are one of the fastest-growing independent solution providers.

OUR MISSION

Greenlink HCM is dedicated to helping businesses and their people succeed by providing tailored solutions and unmatched support. Our approach is rooted in building lasting relationships that ensure mutual growth and long-term success for both our clients and our team. In everything we do, we prioritize trust over transaction.

CORE VALUES

G.S.D  - Be empowered to get things done at a high level and make a meaningful impact. Ensure every action aligns and advances our mission.

Own It - Be accountable for your actions, decisions, and outcomes. Step up with a sense of urgency and an ownership mindset by being fully invested in the success of your work and the organization.

GRIT  - Embody perseverance, passion, and a strong work ethic to overcome obstacles and achieve long-term success.

Advocacy  - Aim to build strong, trust-based relationships by ensuring clients and partners feel understood and valued through proactive support.

SUMMARY

The HCM Account Specialist oversees client payroll accounts, ensuring timely and accurate payroll processing while delivering exceptional client service. This role serves as the primary point of contact for Greenlink's clients, resolving issues, providing guidance, and ensuring compliance with payroll regulations. The Account Specialist also coordinates with internal teams to ensure seamless operations.

YOUR DUTIES WILL INCLUDE

Client Account Management :

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain strong client relationships to understand payroll needs and deliver proactive solutions.
• Provide training to clients on payroll processes.

Payroll Processing :

Integration Support :

Compliance and Regulations :

Issue Resolution :

Reporting and Analysis :

Team Collaboration :

TOOLS AND RESOURCES

PREFERRED SKILLS

EDUCATION

WORK ENVIRONMENT

WHAT WE OFFER

Employment at Greenlink HCM is contingent upon the successful completion of a background check. This may include, but is not limited to, verification of employment history, education, criminal records, and other relevant screenings as required by the position. Any offer of employment is conditional until all background check results have been reviewed and deemed satisfactory by Greenlink HCM.