Job Description
Job Description
Description :
- Up to $2,000 sign on bonus for external candidates depending on experience
The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities.
Your role :
In your role as Member Relationship Specialist, you'll provide members with exceptional service and will be responsible for introducing members to new products, services, and consumer loans. You will open new accounts as well as maintain existing accounts and process member transactions.
In this role you will :
Interact with members and potential members to provide accurate and exceptional member serviceIdentify and resolve member service, loan and deposit account issuesPerform financial services to include originating loans, opening new accounts, IRAs, CDs, credit cards etc.Cross-sell credit union products and services based on member needsBalance daily transactions and assist in cash, merchandise, vault, recycler and ATM functions. Ensure appropriate records are maintained and required reports are prepared in timely mannerContribute to branch and credit union’s goals and objectivesHandle member transactions such as deposits, withdrawals, money transfers etc.Regularly communicate with members by placing outbound sales calls to advise of products and services that are beneficial to their financial well-being while further developing and deepening rapportsMaintain confidentiality and appropriately handle sensitive informationBenefits you can expect when you join Oklahoma Central Credit Union :
Competitive pay - Cha-ching!Work-life balance - Your family, hobbies, and life outside of work are important to us!401 (k) retirement plan - You contribute to our future, so we contribute to yoursBest-in-class healthcare coverage - Helping you stay healthyGenerous PTO and federal holidays - We prioritize what mattersCommunity Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time offRequirements :
Who we're looking for :
You’re a friendly person, a great communicator, and you enjoy helping people. You easily build and maintain positive long-term relationships. You naturally lead and influence others. You are detail oriented and know how to stay focused while juggling multiple tasks.
You'll need to have :
High school diploma, GED or higherOne or more years of similar experience in a financial institutionOne or more years of customer service and / or sales experience; cross-selling products or services while maintaining productivity goalsEven better if you have :
Previous knowledge of XP2Working knowledge of regulations relating to all Credit Union deposit products and loansExcellent interpersonal skills as well as member service skillsAbility to identify areas of opportunity to cross-sell products and services to membersGeneral math aptitudeWell-organized and attention to detailAbility to consistently follow up with membersStrong computer skills including proficiency in Microsoft Office productsAbility to operate related computer applications and related business equipmentOklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug Free Workplace!