Lincoln Service Consultant

Job Description

Job Description

Lincoln Service Consultant – Shults Lincoln of Wexford

Customer-Focused. Relationship-Driven. Lincoln Excellence.

Are you a service professional who thrives on creating exceptional customer experiences ? Do you have dealership experience and a passion for premium automotive brands ? Join the elite team at Shults Lincoln of Wexford , Pennsylvania’s #1 Ford Dealer, as a Lincoln Service Consultant and be the trusted advisor our luxury clients depend on.

Why Join Shults Ford Lincoln?

We don’t just service vehicles — we build relationships. At Shults, you’ll enjoy :

Competitive compensation with lucrative bonus opportunities.

401(k) with company match.

Full medical, dental, and vision coverage .

Generous PTO , including your birthday off .

Paid manufacturer training and certifications .

Career advancement opportunities within a growing dealer group.

Modern, Lincoln-specific facilities with the latest technology.

A team-oriented, customer-first culture built on trust and excellence.

What You’ll Do as a Lincoln Service Consultant :

As the face of our service department , you'll guide Lincoln clients through every step of their service visit — building confidence, loyalty, and long-term relationships.

Key Responsibilities :

Greet and consult with customers in a warm, professional manner .

Identify vehicle service needs clearly and accurately.

Present recommended services with transparency and confidence.

Communicate effectively throughout the service process via phone, email, and in person.

Maintain a top-tier  Service Experience   exceptional follow-through and care.

Coordinate with technicians and service team to ensure timely completion and accurate updates.

Foster positive relationships with clients, internal team members, and Lincoln factory representatives.

What We’re Looking For :

Required :

Prior experience in a dealership service advisor or sales role .

Exceptional interpersonal and communication skills.

Strong multitasking and organizational abilities.

A polished, professional appearance and demeanor.

Valid driver’s license and clean driving record.

Preferred :

Experience with Ford or Lincoln service operations.

Familiarity with dealership management systems (e.g., CDK, Reynolds & Reynolds).

Demonstrated history of retaining clients and exceeding service benchmarks .

Build Your Career with a Brand That Stands for Luxury & Loyalty

At Shults Ford Lincoln of Wexford, you’ll represent a premium brand while working with a team that respects your experience and invests in your growth. If you're committed to delivering white-glove customer care and want a career path with upward mobility, this is your opportunity.

Ready to Elevate Your Career?

Apply now and join a dealership that values people, performance, and personalized service.

Equal Opportunity Employer

Shults Ford Lincoln of Wexford is proud to be an Equal Opportunity Employer. We are committed to a diverse workforce and welcome all qualified candidates.