Mid Market Account Executive - Contact Center

Account Executive Opportunity At Zoom

Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel.

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities include qualifying leads and performing needs assessment, engaging technical resources; creating, delivering, and managing client presentations, proposals, and coordinating quarterly business reviews; utilizing solution-selling and value-selling techniques to effectively guide sales processes to close; developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns; partnering with sales Account Executives to upsell current customers and assist in closing potential customers; developing go-to market co-sell strategy (internal Zoom, alliance partner & channel partners); and working strategically with management to deliver forecasts, identify trending opportunities / challenges, and provide recommended solutions.

We're looking for experience in Telephony Contact Center Sales, experience leading others with product / services training; demo and sales guides; learning and training materials, and experience utilizing Customer Relationship Management (CRM) tool.

Salary Range or On Target Earnings : Minimum : $119,600.00 Maximum : $261,500.00. In addition to the base salary and / or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date : 11 / 04 / 25

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwe're here to support you at every step.