Director, Facilities Operations Specialist

Director, Facilities Operations Specialist

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves :

The Director, Facilities Operations Specialist, serves as a strategic support partner to our client's facility team. This role combines subject matter expertise in Integrated Facilities Management (IFM) with hands-on operational enhancement leadership, working collaboratively to identify opportunities, build strong relationships and develop solutions that drive operational excellence.

Primary Role Definition :

• Strategic Support Partner : Works directly within the client's facility team and our JLL team as a dedicated resource
• Subject Matter Expert : Provides specialized facility management expertise
• Process Enhancement Lead : Focuses on identifying improvement opportunities and developing actionable solutions
• Cross-Functional Liaison : Bridges client operations with JLL's broader facility support and expertise through collaborative problem-solving and program improvement

Focus areas :

Operational Assessment & Enhancement

Strategic Project Support

Knowledge Integration

Alignment & Communication

Team Development & Mentorship

This role focuses on partnership and integration rather than traditional oversight, emphasizing collaborative problem-solving to achieve operational excellence together with the client team.

Requirements :

Preferred :

Estimated compensation for this position :

190,000.00 240,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location :

On-site Baltimore, MD, Richmond, VA, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.