Talent.com
Director Of Operations
Director Of OperationsArcadia Financial Group • Manchester, NH, US
Director Of Operations

Director Of Operations

Arcadia Financial Group • Manchester, NH, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $90,000 - $100,000

Director of Operations

Position Overview

The Director of Operations is a key leadership role responsible for translating strategy into disciplined execution. Reporting directly to the Chief Operating Officer (COO), this individual will oversee departmental leadsincluding tax, client services, legacy and compliance and work closely with the Client Experience and Planning Operations teams to drive firm-wide efficiency, accuracy, and accountability.

This role exists to streamline execution, reduce errors, and ensure timely delivery across all operational functions. The ideal candidate is a data-driven decision-maker with strong financial acumen, capable of identifying inefficiencies, improving communication across departments, and maintaining a culture of operational excellence.

Key Responsibilities

Operational Leadership

Lead and manage day-to-day operations, ensuring projects and deliverables are executed on time, within scope, and to standard.

  • Oversee department heads to foster alignment, accountability, and high performance.
  • Establish clear KPIs and success metrics for each team and use data to evaluate progress and drive improvement.

Execution & Efficiency

  • Create and implement systems to eliminate bottlenecks, reduce rework, and improve accuracy of deliverables.
  • Prioritize operational projects and ensure deadlines are met through proactive planning and structured execution.
  • Partner with the COO to manage timelines, resources, and priorities to ensure initiatives are delivered efficiently and with precision.
  • Build a culture of first-time-right executionreinforcing attention to detail, process discipline, and personal accountability.

    • Data-Driven Decision Making

  • Use analytics and performance data to inform operational strategies, resource allocation, and process improvements.
  • Develop dashboards and reporting tools that provide leadership with real-time visibility into operational health and key metrics.
  • Leverage data to identify trends, track performance, and measure the ROI of operational initiatives.

    • Financial Responsibility

  • Maintain oversight of operational budgets, vendor contracts, and departmental spending to ensure financial discipline.
  • Identify cost-saving opportunities through process optimization, technology utilization, and vendor management.
  • Collaborate with firm Controller and the COO to ensure operational decisions align with firm profitability and growth targets.

    • Collaboration & Communication

  • Strengthen communication channels between departments to ensure consistent execution and information flow.
  • Partner closely with Client Experience and Planning Operations to maintain seamless handoffs and unified client outcomes.
  • Serve as a central point of coordination between leadership and operational teams to reduce miscommunication and duplication of effort.

    • Family Office Integration

  • Lead the operational framework and process integration of the firms family office model.
  • Ensure that tax, legacy, and financial planning functions operate cohesively to deliver a high-touch, coordinated client experience.
  • Design scalable systems to support complex, multi-generational client relationships with consistency and precision.

    • Qualifications

  • Bachelors degree in Business, Finance, or related field; MBA preferred.
  • 710 years of progressive experience in operations management, preferably within wealth management or financial services.
  • Proven record of improving efficiency, meeting deadlines, and reducing operational errors.
  • Demonstrated ability to make data-driven decisions and manage budgets effectively.
  • Strong leadership and communication skills with the ability to drive accountability across teams.
  • Experience implementing workflows, automation, or process improvements at scale.
  • Analytical mindset with exceptional organizational and time management abilities.

    • Success Looks Like

  • Projects completed on time and with high accuracy.
  • Fewer operational mistakes and improved accountability across teams.
  • A culture of data-informed decisions and financial discipline.
  • Measurable improvements in efficiency, communication, and client satisfaction.
  • Seamless integration and performance of the family office platform.

    • Benefits :

    We believe in taking care of the people who take care of our clients. Our benefits are designed to support yourwell-being, growth, and work-life balance, including :

  • 100% employer-paid health, dental, and vision insurance
  • Unlimited paid time off (PTO)and flexible scheduling
  • Short-term disability, long-term disability, and life insurance fully covered
  • 401(k) retirement plan with 4% company match
  • Professional development and continuing education opportunities
  • Collaborative, people-first culturethat values innovation and accountability
  • Engaging workplace perks, including team events, community-focused volunteer initiatives and more

    • Arcadia challenges you tofearlessly live every day like its Saturday.

    Create a job alert for this search

    Director Of • Manchester, NH, US

    Related jobs
    Director of Commercial Operations

    Director of Commercial Operations

    Fresenius Medical Care • Lawrence, MA, US
    Full-time
    Director Of Commercial Operations.The Director of Commercial Operations is responsible for partnering with sales leadership and cross-functional teams to translate complex data into impactful selli...Show more
    Last updated: 29 days ago • Promoted
    Director, Sales Operations & Distribution

    Director, Sales Operations & Distribution

    Macom • Lowell, MA, US
    Full-time
    MACOM Distributor And Sales Operations Leader.MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications.Headquartered in Lowel...Show more
    Last updated: 30+ days ago • Promoted
    Senior Director Field Operations

    Senior Director Field Operations

    Consolidated Communications • Manchester, NH, United States
    Full-time
    Classification : Exempt / Non-Bargaining.Fidium is where next-generation fiber meets next-level opportunity.With a vision to be America's favorite fiber internet and network services provider, we de...Show more
    Last updated: 2 days ago • Promoted
    Director of Operations

    Director of Operations

    Dove Robotics • Fitchburg, MA, US
    Full-time
    Dove Robotics is redefining the future of automated cannabis co-packing with cutting-edge manufacturing technology and a relentless focus on quality, throughput, and culture.The Operations Manager ...Show more
    Last updated: 30+ days ago • Promoted
    Director of Factory Operations - Modular Construction

    Director of Factory Operations - Modular Construction

    Reframe Systems • Andover, MA, US
    Full-time
    Director of Factory Operations.Reframe Systems is on a mission to solve the housing and climate crises by building low-carbon, high-performance, and affordable homes for all.Amazon's software-drive...Show more
    Last updated: 30+ days ago • Promoted
    Operations Leader

    Operations Leader

    Imperiall, Inc. • Burlington, MA, US
    Full-time
    Quick Apply
    Office Location : Burlington, MA.Compensation : $75,000 per year.Hi, I'm Jeannie! I'm the Director of Leadership at Imperiall. We are looking for a leader to join our Operations Team.This position is ...Show more
    Last updated: 30+ days ago
    Director of Operations

    Director of Operations

    Papa John's • Nashua, NH, US
    Full-time
    Papa John's is seeking a dynamic and results-driven Director of Operations to lead and oversee the performance of a regional group of fewer than 10 restaurants. This leader will be responsible for e...Show more
    Last updated: 30+ days ago • Promoted
    Regional Director of Childcare Operations

    Regional Director of Childcare Operations

    Magical Beginnings • Beverly, MA, US
    Full-time +1
    Regional Director of Childcare Operations.At Magical Beginnings, we believe exceptional leadership creates exceptional learning environments. We are seeking a dynamic Regional Director of Childcare ...Show more
    Last updated: 7 days ago • Promoted
    Director of Operations - LCSW

    Director of Operations - LCSW

    Ellie Mental Health - Manchester, New Hampshire • Manchester, NH, US
    Full-time
    The Director Of Operations (DOS) is responsible for the overall performance and operations of the clinic.The Director Of Operations actively manages staff performance, hires and recruits clinical s...Show more
    Last updated: 30+ days ago • Promoted
    Director of Quality

    Director of Quality

    Symbotic • Wilmington, MA, US
    Full-time
    Symbotic is changing the way consumer goods move through the supply chain.Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation fo...Show more
    Last updated: 14 days ago • Promoted
    Senior Director, Operations

    Senior Director, Operations

    PCI Pharma Services • Bedford, NH, US
    Full-time
    Senior Director Of Manufacturing Operations.Bridge to thousands of biopharma companies and their patients.Our investment is in People who make an impact, drive progress and create a better tomorrow...Show more
    Last updated: 7 days ago • Promoted
    Director of Technology Operations & Systems Strategy

    Director of Technology Operations & Systems Strategy

    C-4 Analytics • Wakefield, MA, US
    Full-time
    Director Of Technology Operations & Systems Strategy.C-4 Analytics, a leading digital marketing company, specializes in boosting automotive dealership performance by increasing sales, market share,...Show more
    Last updated: 30+ days ago • Promoted
    Director of Operations (#10115JB)

    Director of Operations (#10115JB)

    Search Masters, Inc • Milford, NH, US
    Full-time
    Company has over 70 years of industry experience!.Stable company with many long-tenured employees.Specializes in products for multiple industries!. Responsible for the overall management & coord...Show more
    Last updated: 30+ days ago • Promoted
    Global Operations Director

    Global Operations Director

    Amphenol TCS • Nashua, NH, US
    Full-time
    Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom / Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, et...Show more
    Last updated: 30+ days ago • Promoted
    Director of Licensure Services

    Director of Licensure Services

    Southern New Hampshire University • Manchester, NH, United States
    Full-time
    Reporting to the AVP of Academic Quality and Accreditation, you will oversee and provide support to all licensure and certification programs at the University. You will coordinate across multiple pr...Show more
    Last updated: 30+ days ago • Promoted
    Director SPARC Plant Operations

    Director SPARC Plant Operations

    Commonwealth Fusion • Devens, MA, US
    Full-time
    Director SPARC Plant Operations.Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy. Combining decades of research, top talent, and new technologies, we're ...Show more
    Last updated: 2 days ago • Promoted
    Director of Operations

    Director of Operations

    Dunkin' - Cafua Management Company • Concord, NH, US
    Full-time
    Cafua Management Company is looking for an energetic, self-starter to join our team as a .If you are looking for a career with advancement opportunities, enjoy personal development, have a des...Show more
    Last updated: 30+ days ago • Promoted
    Job Director, Operations

    Job Director, Operations

    Ametek • Chelmsford, MA, US
    Full-time
    Location : Chelmsford, MA, US, 01824.Business Unit : Fluid Analysis Business.The Director of Operations is a strategic and hands-on leader responsible for overseeing the daily operations of the organ...Show more
    Last updated: 30+ days ago • Promoted