Customer Care Representative - WFH

Customer Care Representative

We're not your average insurance team. Think people-first, flexible, and future-focused. Our mission is simple : give hardworking families the peace of mind that comes with having the right protection in place. We lean on technology, teamwork, and a growth mindset to make that happen.

The Opportunity

We're looking for a Customer Care Representativesomeone who loves helping people and making complicated things simple. You'll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.

What You'll Be Doing

Keeping in touch with clients after they get their policy

Explaining benefits, answering questions, and helping with claims

Making sure clients understand exactly what they have (no confusing jargon)

Teaming up with leaders to make onboarding smooth and stress-free

Being the go-to person when clients need support

What Makes You a Great Fit

You're a natural communicator and enjoy helping people

You're comfortable with tech and working from home

You stay organized and on top of details

You don't need experience in insurancecustomer service skills go a long way

You're legally able to work in the U.S. or Canada

Why You'll Love It Here

100% remote workset a schedule that fits your life

Weekly pay plus extra incentives for great performance

Training and mentorship that actually set you up to succeed

Real career growthyou won't get stuck in one spot

A supportive, people-first culture with purpose at the center