Key Account Manager

Job Description

The Key Account Manager is responsible for all sales activities, from growing current business to targeting and securing new business and driving new sales growth within assigned territory. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals aligned with company vision and values. Also responsible for managing and nurturing relationships with SpectraCell’s most valuable clients to ensure their long-term success and satisfaction.

Major Duties and Responsibilities :

• Primary focus is to increase revenue stream from current client accounts and proactively develop new accounts from leads generated by marketing activities.
• Develop new prospects and interacts with existing customers by phone and face to face to increase sales.
• Acting as the main point of contact.
• Must understand the client needs, develop strategic plans, resolve issues, and collaborate with internal teams to deliver products and services.
• Work to expand existing relationships through up-selling and cross-selling and are responsible for contract negotiation and reporting progress to the CEO.
• Conduct sales presentations for clinical diagnostic services in client office as well as over the phone and web meetings.
• Follow-up on marketing activity leads to generate further customer interest and acquire new accounts.
• Participate in regular sales team meetings to review sales performance against objectives and goals.
• Complete understanding of pricing and proposal models.
• Demonstrates the ability to carry on a business conversation with physicians and decision makers.
• Sells consultatively and makes recommendations to prospects and clients of the various products and services the company offers.
• Responsible for sourcing and developing client relationships and referrals.
• Adheres to all company policies, procedures, and business ethics codes.
• Other work-related duties as assigned.

Required Skillset :

Job Specifications :

required for the efficient operation of the business. Must be resourceful in resolving problems.