Senior Admin Support - Records Management

Job Description

Job Description

Description :

Owns the records governance program so information stays accurate, retrievable, and compliant from creation through final disposition. Designs practical policies, retention schedules, and workflows, then trains staff and monitors adherence to keep repositories current and audit ready. Oversees scanning, cataloging, and metadata quality within electronic systems to protect data integrity and accelerate retrieval. Coordinates responses to information requests and prepares clean documentation for reviews and reporting. Serves as the subject matter expert who anticipates issues, recommends improvements, and strengthens organizational knowledge management.

Hiring is contingent upon award!

Requirements :

Minimum qualifications :

• At least 10 total years of related work experience.
• At least 5 years of records management experience, including FOIA information management.
• Experience creating and implementing records management policies, procedures, and retention schedules.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Strong computer skills (database, word processing, and data entry skills).
• Excellent written and verbal communication skills.
• Commitment to innovative and quality customer service.
• Physical ability to move large numbers of files and / or file boxes.
• Experience with Records Management; Records Management training or certificate preferred.
• Experience with administrative services like office management, building and facilities management, human resources, and / or policies and procedures.
• Ability to provide on-site technical support, troubleshooting issues with AV equipment during events.
• Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Ability to identify and resolve complex problems.
• College degree required in business or information management and / or related certifications.