Fraud Specialist - Alerts - Greenway

Research shows that individuals from historically underrepresented groups may hesitate to apply for roles unless they meet every listed requirement. If you believe your skills, knowledge, and experience align with the role, even if they don't exactly match the listed qualifications, we encourage you to apply. Your unique talents may be exactly what we're looking for.

Open to anyone residing in Texas.

The Fraud Specialist - Alerts is responsible for various functions related to Fraud / BSA compliance. The Fraud Specialist will work closely with the Fraud Manager and / or Director of Fraud and perform various functions related to investigation of fraud and suspicious activity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review and disposition fraud alerts that may be generated by the Bank's transaction monitoring and / or screening systems(s).
• Conduct investigations of fraud and suspicious activity, including Deposit Fraud, Check Fraud, Online Account Takeover, Kiting, Elder Financial Exploitation, ACH Fraud, Identity Theft, etc.
• Document investigations within the Bank's automated BSA / AML / Fraud transaction monitoring system according to bank policy and procedures.
• Interface daily with customer servicing officers and other bank employees regarding customer transactions to determine if items are authentic or fraudulent to return within the timeframe to avoid a customer and / or bank loss.
• Communicate suspicious activity to the Anti-Financial Crime (AFC) Assistant Fraud Manager - Investigations and / or Fraud Manager.
• Assume responsibility for various departmental functions in the absence of staff members and when work balance situations arise.
• Work reports and databases using established policies and procedures.
• Work closely with internal functions including Disputes, Recoveries, Customer Service, and Compliance.
• Monitor consumer transaction and account activity for potentially fraudulent activity, including identity theft, kiting, account take-over, friendly fraud, and other identified risks.
• Compliance with any and all BSA / AML / CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training.

SECONDARY DUTIES

SUPERVISORY RESPONSIBILITY

This position is not responsible for the supervision of staff.

ENVIRONMENT AND PHYSICAL ACTIVITY

The incumbent is in a non-confined office setting in which they are free to move about at will. In the course of performing the duties and responsibilities of this position spends time writing, speaking, listening, lifting (up to 25 pounds), sitting, typing on a computer keyboard, and standing, kneeling and reaching.

The incumbent for this position may operate any or all of the following : telephone, copy and fax machine, adding machine, computer and related printers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent in this position must be able to read documents or instruments, detailed work, problem solving, customer contact, reasoning, math, verbal and written communication, analytical reasoning, multiple tasks with constant interruptions.

MINIMUM REQUIREMENTS

These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines :

Pay Grade 12

Stellar Benefits :

We believe that empowering people goes far beyond the workplace. That's why we've designed our benefits to help foster your health and prosperity, so you can best support yourself, your loved ones and your communities

What it Means to Be Stellar :

Stellar Bank came to be in 2023, when Allegiance Bank and CommunityBank of Texas joined forces. What emerged was a financial institution like no other. Stellar bankers set the standard for responsive, relationship-based community banking. We have the resources, dedication and personal focus to out-bank the big banks and out-service the small banks. Our customers see us as a vital part of the team. We are their financial experts who go above and beyond to help them form a plan and get it done

Join Stellar Bank and, yes, you'll be providing outstanding banking. But you'll be achieving something much greater. At Stellar, we empower people to thrive. This is our purpose. This would be your purpose. Here you'd be part of a supportive culture where relationships bond, individuals grow, communities prosper and careers flourish. You can make a difference at Stellar - for yourself and for everyone around you.

Stellar Bank does not discriminate on the basis of race, color, religion, national origin, sex, disability, familial status or any other characteristic protected by applicable federal, state, or local laws, regulations and ordinances.