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Operations & Planning Coordinator
Operations & Planning CoordinatorSet Active • Beverly Hills, CA, USA
Operations & Planning Coordinator

Operations & Planning Coordinator

Set Active • Beverly Hills, CA, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Position : O perations & Planning Coordinator

Department : Operations

Reports To : Sr Operations Planning Manager

Location : Beverly Hills, CA (M-Thurs Onsite)

Type : Full-Time

About SET Active

SET Active is a fast-paced, growing women's athleisure startup known for delivering elevated everyday essentials designed for movement, comfort, and lifestyle. We're a small but mighty team with big ambitions-and we're looking for a strong storyteller to help shape how the world experiences SET Active through words. This is a unique opportunity to join a tight-knit team where your voice, creativity, and impact will be felt immediately .

Overview

The Operations & Planning Coordinator supports SET A ctive 's retail and e-commerce engine by keeping product data clean , pricing accurat e , inventory aligned to demand, and operational systems humming. This role blends planning discipline, reporting savvy, and hands-on execution across Shopify, our ERP, 3PL, and retail partners. You'l l be the go-to for daily sales updates, SKU creation, retail performance analysis, and the operational details that make every drop run smoothly.

Key Responsibilities

Planning & Item Setup

  • Update daily sales for all retail channels.
  • Price SKUs once costings are approved and handed off from Production.
  • Create parent products and attributes in the ERP; build and maintain  SKUs and barcodes for all new products.
  • Maintain the Master Style List housing SET's full product portfolio; revise SKUs, barcodes, and style numbers as line plans evolve.
  • Update the Size Chart file with historical and current fit data.
  • Build vendor-facing SKU / barcode files for each PO submission.
  • Condense SKUs from DATA DUMP → MASTER STYLE as drops approach; ensure data integrity and readiness.

Reporting & Analytics

  • Prepare the Operations slide for the Drop Prep deck.
  • Produce weekly and monthly performance reports for retail channels with insights and actions.
  • On drop mornings, share sell-through and selling-fast reads using "report sales over time."
  • Retail Operations (Leap-Managed + Partners)

  • Support retail ops : business reviews, assist  new store openings, support events, and drive revenue performance.
  • Serve as point person for retail sales analysis : daily / weekly / monthly reads vs. forecast.
  • Track retail inventory health; recommend replenishments, transfers, and markdowns to maintain target turn.
  • Communicate merch plans and ETAs; coordinate data pulls and sharing with partners.
  • Review and approve transfers; assist with merchandising when requested by Leap.
  • Inventory sharing :
  • Ecom inventory : export from Shopify (Scale location; export all locations during onboarding).
  • Retail inventory : export from the Scale portal for each retail location.
  • Coordinate events (as needed; none currently in pipeline).
  • E-Commerce Operations

  • Own core non-marketing systems :  Shopify, Flip Shop, TikTok Shop, Loop, Avalara, Route, etc.
  • Manage order management, fraud prevention, and chargebacks.
  • Shopify routines :
  • Order management (weekly) :  audit Open → Fulfilled → Archive; resolve Reconciliation Needed with CS as required .
  • Fraud :  act immediately on Slack fraud alerts; cancel orders in Shopify or email
  • Chargebacks (weekly) :  review and respond case-by-case with required evidence.
  • 3PL / Warehouse Coordination

  • Send SKU lists and item setup details to the warehouse to prevent receiving delays.
  • Partner with 3PL on receiving status and readiness for upcoming drops.
  • General / Admin

  • Coordinate virtual attendees for Monday Meetings and Drop Prep Meetings.
  • Manage Shop platform access and hygiene across Loop, Shopify, TikTok Shop.
  • Issue quarterly employee gift cards (approx. 26) and monthly friends & family gift cards (approx. 18); track completion.
  • Qualifications

  • 1-2 years of experience in operations, planning, or related roles.
  • Bachelor's degree or equivalent experience in business, operations, or related field.
  • Strong organizational skills and attention to detail.
  • Comfortable with numbers, data tracking, and reporting.
  • Experience with Excel / Google Sheets; familiarity with Shopify or ERP systems a plus.
  • Strong communication skills and ability to work cross-functionally.
  • Self-starter with a can-do attitude; willing to learn and grow in a fast-paced environment.
  • Able to manage multiple priorities and meet deadlines.
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    Planning Coordinator • Beverly Hills, CA, USA

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