Subject Matter Expert-Claims

Subject Matter Expert (SME) Position

The Subject Matter Expert (SME) provides specialized technical expertise in support of claims review, evaluation, and documentation for disaster-related compensation. This role supports accurate assessments and development of SME reports that align with federal policy and provide a clear basis for allowable compensation determinations. SMEs play a critical role in helping claimants receive compensation for complex losses involving reforestation, mitigation, forensic accounting, structural damage, and other technical areas.

Key Responsibilities / Accountabilities :

• Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.
• Disaster-related knowledge and background to accurately assess losses, damages, repairs, and replacement costs in line with subject matter areas of expertise.
• Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
• Proficiency in using claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
• Proficient in assessing property and fire-related and flood-related, and other compensable damages accurately, which involves understanding the extent of damage, the required repairs, required documentation, and associated costs.

Basic Qualifications :

About APTIM :

APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM :

As of the date of this posting, a good faith estimate of the current pay range for this position is $87,000 to $110,000 per year. Compensation depends on several factors including experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.

Employee Benefits :

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing HRQuestions@cbifederalservices.com or calling 855.343.5600 for assistance. EOE / Vets / Disability