Talent.com
Service-Advisor
Service-AdvisorSouth Bay Hyundai • Torrance, CA, US
Service-Advisor

Service-Advisor

South Bay Hyundai • Torrance, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

RESPONSIBILITIES

  • Maintain Customer Service Index (CSI) rating as set by dealership service manager
  • Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer
  • Schedule appointments and generate estimates
  • Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer’s specifications
  • Effectively communicate to the customer the timeline of repair and maintenance
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • Document repair and maintenance changes on repair order in the approved manner
  • Resolve customer complaints and questions
  • Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele

QUALIFICATIONS

  • Minimum high school diploma or GED equivalent required
  • Associate’s degree (AA) or equivalent from two-year college or technical school preferred
  • Trade school training and education preferred
  • At least six months to one year automotive industry or related experience and/or training
  • Broad knowledge of new vehicle technologies
  • Excellent customer service skills
  • Ability to be analytical and multi-task
  • Ability to work with little supervision
  • Self-motivated enthusiastic presence in a team environment
  • Strong written and communication skills
  • Consistent and stable work history
  • Valid driver’s license and clean driving record
  • Professional appearance and work ethic
Create a job alert for this search

Service-Advisor • Torrance, CA, US

Similar jobs

Alterations Customer Service Representative

David's Bridal, LLC.Burbank, CA, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Show more

 • Promoted

Adult Psychiatry Opportunities Available in Northern California

The Permanente Medical Group, Inc.Long Beach, CA, United States
Full-time

Fulfilling the Promise of Medicine.Kaiser Permanente / The Permanente Medical Group.The Permanente Medical Group, Inc.TPMG - Kaiser Permanente Northern California) is one of the largest medical gro...Show more

 • Promoted

Financial Advisor

Northwestern MutualLong Beach, CA, United States
Full-time

Financial Advisor Opportunity At Northwestern Mutual.Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their go...Show more

 • Promoted

Sales & Service Advisor

Big Brand Tire & ServiceBurbank, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...Show more

Financial Advisor - Greater Los Angeles and Surrounding area

Thrivent Financial for LutheransLos Angeles, CA, United States
Full-time

Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you'll make...Show more

 • Promoted

Patient Service Representative - OBGYN, Burbank

University of California - Los Angeles HealthBurbank, California, United States
Full-time

There's nothing more exciting and rewarding than being able to make a significant, positive difference in someone's life.At UCLA Health, you'll experience this joy every day while also enjoying the...Show more

 • Promoted

Service Advisor

L.A. Fleet Care Inc.Sun Valley, California, United States
Full-time
Quick Apply

Fleet Care is hiring an enthusiastic Service Advisor/Service Writer with a great attitude, outstanding customer service skills, leadership qualities and the ability to build partnerships, relations...Show more

Work-From-Home Product Advisor - $45 per hour

Great LionLong Beach , California
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Private Client Advisor

Mercer FranceLos Angeles, CA, United States
Full-time

Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brightest talent drive our efforts to deliver purposeful w...Show more

 • Promoted

Wealth Advisor

EmpowerLos Angeles, CA, United States
Full-time

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.We have a flexible work environment, and fluid career...Show more

 • Promoted

Sales & Service Advisor

American Tire DepotSan Pedro, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...Show more

Senior Financial Aid Advisor

Success Education CollegesSouth Gate, CA, United States
Full-time

South Gate - South Gate, CA 90280.Hourly Position Type Full-Time Travel Percentage None.Show more

 • Promoted

Service Advisor II (Top Performer Role)

University Tire & Auto ServiceLos Angeles, California, United States
Full-time
Quick Apply

We’re not looking for someone to just write up RO's.We’re looking for someone who can take ownership of the customer experience and help keep the shop running smoothly.At University Tire & Auto Ser...Show more

Financial Advisor

TradeJobsWorkforce90087 Los Angeles, CA, US
Full-time

Financial Advisor Job Duties: Serves as an advisor to provide an advice-based approach to financial solutions for an assigned book of business.Actively solicits new and existing investments and ins...Show more

 • Promoted

Senior Deal Services (Transaction Advisory)

CliftonLarsonAllenLos Angeles, CA, United States
Full-time

Senior Transaction Advisory Services.CLA exists to create opportunities.CLA is looking to add a Senior Transaction Advisory Services member to our Century City, CA family.The Senior (Transaction Ad...Show more

 • Promoted

Financial Advisor

Northwestern Mutual Life Insurance CompanyLong Beach, CA, United States
Full-time

Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning.On your path to becomi...Show more

 • Promoted

Customer Service Advisor

Express CareLos Angeles, CA, US
Full-time +1

Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and...Show more

Remote Benefits Advisor (50k-90k per year)

Professional CareersSan Fernando, California
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more