Security Manager

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Department

Management

Classification

PMO

Exemption Status

Exempt

Reports To

Senior Manager, Casino Operations

Pay Grade

TBD

Location

All GLC Properties

Position Summary

The Security Manager plans, directs and carries out policies and procedures related to the casino operations security.

Essential Functions

• Addresses personnel matters in adherence to departmental protocols, established casino standards, and procedural guidelines.
• Prepares and manages budget, including expenses related to staffing levels, capital expenditures, and maintenance costs.
• Assumes Human Resources responsibilities for the department, cultivating a collaborative work environment that encourages teamwork, provides performance feedback, and upholds mutual respect.
• Ensures high-quality compliance with company policies and legal requirements.
• Demonstrates professional communication skills, fostering and sustaining positive relationships with both staff and management.
• Executes all duties in compliance with regulatory statutes, the employee handbook, departmental policies, and safety regulations at Grand Lake Casino.
• Providing strong leadership to guide and inspire teams. Building and managing high-performance teams. Mentoring and developing team members.
• Making critical decisions that impact the overall success of the organization.
• Communicating the organization's vision, mission, and goals to employees.
• Addressing complex problems and challenges within the organization. Implementing solutions to improve efficiency and effectiveness.
• Leading and managing organizational change initiatives. Adapting strategies and operations to meet evolving business needs.
• Identifying and mitigating risks that could impact the organization. Developing and implementing risk management strategies.
• Providing regular reports on key performance indicators and other relevant metrics. Keeping senior leadership and stakeholders informed about the organization's performance.
• Perform services to assure the safety and protection of property and personnel against injury or death, harassment or intimidation, and loss or damage from any preventable cause including fire, theft, embezzlement, damage or destruction, trespass, espionage, or sabotage.
• Maintain and update a property loss and prevention program.
• Establish and install controls for key and property access.
• Report and track incidents involving theft, fraud, or injury.
• Maintain an emergency training curriculum.
• Develop physical security response.
• Develops, implements, and evaluates guest service standards consistent with the Grand Lake Casino's core service standards and brand attributes.

Qualifications

Knowledge, Skills, And Abilities

Other Requirements

Physical Requirements

Position requires the ability to twist, stoop, bend, carry, pull, rotate, and use extensive and repetitive hand movement and finger dexterity; ability to lift up to 50 lbs. regularly.

Work Environment

Grand Lake Casino is a drug and alcohol-free workplace; must be able to work in a casino environment which includes high levels of smoke, dust, noise, and bright flashing lights.

Special Working Conditions

Must be able to have a flexible and versatile schedule to include weekends and holidays.

This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources Department.

Grand Lake Casino is an Indian Preference Employer. You must be able to pass a drug screen with negative results. Employees are expected to know existing Grand Lake Casino policies and know to refer to those policies when necessary.

Seniority level

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