AT&T Account Manager

Midspire Inc.

is recruiting an AT&T Account Manager in Schaumburg to own the client lifecycle and drive market penetration for AT&T Business, representing our firm's consultative sales approach.

As an AT&T Account Manager, you will be the strategic lead for AT&T Business client engagements, responsible for consulting on service upgrades, managing the technical onboarding process, and ensuring long-term account health through dedicated support.

Day-to-Day Duties of the AT&T Account Manager

Execute outreach campaigns using AT&T-approved workflows to drive fiber and wireless enrollment across assigned territories.

Consult with business clients to assess connectivity needs and recommend tailored AT&T Business solutions.

Manage the full account lifecycle, including lead generation, contract execution, onboarding, and post-sale support.

Monitor CRM systems to track pipeline movement, account status, and activation milestones for accurate forecasting.

Resolve onboarding delays and service tier gaps through internal coordination and escalation to maintain activation timelines.

Analyze campaign metrics and apply workflow improvements to increase team efficiency and enrollment velocity.

What We're Looking For in an AT&T Account Manager

High school diploma or GED required; bachelor's degree preferred. Business, communications, or technology coursework is a plus.

Experience in B2B sales, client acquisition, or account management in telecom, SaaS, or subscription-based industries.

Skilled in coaching teams, managing outreach workflows, and meeting AT&T Business activation goals and campaign benchmarks.

Proficient in CRM systems; uses pipeline and territory data to drive outreach and track performance.

Strong communicator with telecom knowledge; aligns messaging across service tiers and drives client engagement.