Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service and food quality, and managing the overall guest experience. This role requires a proactive leader who can motivate and manage a team to deliver exceptional service and maintain a positive and productive work environment.
Key responsibilities include :
- Supervising and managing the restaurant staff, including hiring, training, and scheduling.
- Ensuring compliance with health and safety regulations and maintaining a clean and safe working environment.
- Managing inventory and ordering supplies to ensure adequate stock levels.
- Developing and implementing operational procedures to improve efficiency and service quality.
- Handling customer complaints and resolving issues promptly to maintain high levels of customer satisfaction.
Qualifications :
Proven experience in a similar management role within the hospitality industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work under pressure and manage multiple tasks simultaneously.Knowledge of health and safety regulations and food service operations.