Director of Admissions

Job Description

Job Description

Description :

POSITION : Director of Admissions

FLSA STATUS : EXEMPT

JOB SUMMARY : The Director of Admissions is responsible for coordinating all inquiries, referrals, and admissions to the Health Center. Functions as contact point for all parties involved prior to and including day of admission in order to maintain consistency in communication, accuracy of information and timeliness of admissions.

ESSENTIAL JOB FUNCTIONS : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions :

• Manage the sales and admit process in health services at The Plaza.
• Attends events and meetings to represent health services when needed.
• Monitors on-call referrals after hours & responds in a timely manner.
• Maintains strict adherence to the Department of Health regulations.
• Obtains and documents accurate admission information and completes admission forms and distributes promptly to ensure compliance.
• Verifies and documents insurance / financial coverage from family, government agency, and / or third party payer. Receives copies of relevant insurance information and provides information to the Business Office.
• Coordinates, facilitates, and participates in admissions meetings.
• Communicates effectively with management team as applicable to relay and document admissions decisions to referral sources in a timely fashion.
• Maintains records of all referrals with accurate information concerning outcome.
• Reviews all pre-admission information to determine appropriateness in accordance with established admission criteria and in conjunction with Administrator and other personnel as designated.
• Coordinates all admissions with referral sources and notifies all designated department heads of anticipated admission 24 hours in advance as appropriate.
• Selects an appropriate room assignment based on resident request and needs.
• Maintains effective communication with key facility personnel regarding internal and external marketing issues as appropriate.
• Assembles, maintains, and distributes accurate statistical information including current census, referrals, admissions, and discharges for monitoring purposes.
• Promotes continuity of care and overall “customer” satisfaction according to professional, confidential, and ethical standards as defined by facility and corporate protocols, policies and procedures.
• Abides by established facility and departmental policies including maintaining confidentiality.
• Coordinates and participates in internal and external marketing activities, and resident tours, as needed.
• Other duties as assigned by the Supervisor.

OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements : JOB REQUIREMENTS :

Bachelor’s Degree in a related field preferred.

Knowledge and 5-year experience with long term admissions, referrals, & process.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

Experience leading a team preferred.

Ability to provide cooking demonstration and have some knowledge of par levels and cost controls.

Ability to work within a diverse environment with focus on client and customer services as essential to success in this role.

Must be a problem solver, ready to come up with on-the-spot solutions for problems that may occur in the kitchen.

Ability to direct a team to ensure the kitchen always runs smoothly.

Capability of auditing the presentation of food for quality, appearance and process followed safe food handling techniques.

Ability to effectively communicate and build relationships with residents and guests.

Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with residents, vendors, and team members.

Language Ability :

Ability to communicate effectively in writing and verbally, speaking the primary language of the residents.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills :

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Cognitive Demands :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills :

Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet.

Competencies :

Must demonstrate an interest in working with a senior population.

Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well.

Interacts with guests, residents and staff in a courteous and friendly manner.

Responds promptly to resident and visitor needs and assistance.

Supports organization's goals and values.

Balances team and individual responsibilities. Provides leadership by exhibiting confidence in self and others; Inspires and motivates others to perform well.

ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS : The physical activities of this position constantly require effective talking, hearing, sitting, walking, and standing functions. The position also often involves sedentary work where sitting is required most of the time, with occasional standing or walking. The position also often requires exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to perform activities with close visual acuity, such as reading a computer screen and reading print material. The functions of this position are conducted in a temperature-controlled environment.

INTELLECTUAL / EMOTIONAL REQUIREMENTS : The occupant of this position must be able to perform the responsibilities of the position well under pressure. The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to deal with and find resolution to problems and maintain a productive working relationship with team members and may be interrupted frequently to meet the needs and requests of others. It also requires adaptability to fluctuate between priorities daily while being responsive to needs as they arise.

OSHA Category Classification :

Category III : Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment.

The normal work routine involves no exposure to blood, body fluids, or tissues, although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids.