Collections Specialist

Job Description

Job Description

We are looking for experienced B2B Collections Specialists to join our team on a contract basis. In this role, you will be responsible for managing customer accounts, ensuring timely collections, and assisting with year-end financial activities. This position is based in Lake Mary, Florida, and offers an excellent opportunity to contribute to a dynamic team environment.

Responsibilities :

• Oversee a portfolio of customer accounts and ensure timely collections.
• Analyze aging reports to identify overdue accounts and implement effective follow-up strategies.
• Upload aging data from Microsoft Dynamics GP into Excel and maintain accurate records.
• Utilize Excel tools, such as pivot tables, to track and report collection progress.
• Collaborate with the Accounts Receivable team to meet year-end goals and deadlines.
• Communicate with clients to resolve payment discrepancies and maintain positive relationships.
• Ensure compliance with company policies and procedures during collection activities.
• Provide regular updates on collection performance to management.
• Support other team members with ad hoc tasks related to year-end financial close.
• Maintain organized documentation of all collection efforts and account statuses.
• Minimum of 3-5 years of experience in B2B accounts receivable and collections.
• Advanced proficiency in Microsoft Excel, including pivot tables and data analysis.
• Familiarity with Microsoft Dynamics GP or similar accounting systems is preferred.
• Exceptional communication skills with the ability to interact professionally with clients.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Adept at problem-solving and resolving payment issues effectively.
• Previous experience in handling aging reports and implementing collection strategies.