Sales Lead - Full Time

Job Summary

Under general supervision, the Sales Lead plays a vital role in achieving the sales goals of the business unit by planning, coordinating, and managing all store operations while providing high-level customer service support. This position focuses on ensuring exceptional customer service, meeting and exceeding annual sales goals, managing inventory shrinkage, and maintaining a high quality of work life. Combining leadership responsibilities with advanced selling skills, the Sales Lead enhances customer relationships and drives sales.

At West Marine, our mission is "Know More, Get More, Boat More." We cater to customers fulfilling boating needs, completing projects, or preparing for great days on the water. Each interaction is an opportunity to exceed customer expectations and foster loyalty. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer.

Supervisory Responsibilities

• Guide and develop Crew Members for excellent store operations and customer service.
• Lead by example, greeting and engaging customers to fulfill their boating needs.
• Effectively prioritize and plan to drive results and meet business goals.
• Train Crew Members to handle various transactions and provide exceptional service.
• Recruit, onboard, and train high-performing Crew Members.
• Manage Omni-Fulfillment operations.

Duties / Responsibilities

Additional Duties May Include

Required Skills / Abilities

Education and Experience

Physical Requirements

Other Requirements

Minimum age of 18 years old.

To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com / wm-home / . Join us at West Marine and help us provide the best boating experience for our customers!

Thank You

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