Senior Manager - Fleet Services - Maintenance & Damage

Automotive Service General Manager

We are looking for an Automotive Service General Manager who will lead our fleet maintenance and repair operations in a fast-paced, customer-focused environment. This role will be responsible for overseeing the service, repair and performance of the fleet services function while also managing vehicle de-fleeting and preparing the vehicles for auction to maximize fleet utilization and profitability. We are looking for a proven leader with a strong background in automotive service management, fleet operations and rental car maintenance with a passion for driving operational excellence.

What You'll Do :

• Own and optimize the P&L for the maintenance and service function.
• Develop, implement and communicate operating plans to maximize fleet utilization to business and company guidelines. This includes directing and controlling the maintenance, repair and reconditioning of fleet vehicles, all activities relating to in-fleeting new / or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction or other alternative channels.
• Manage performance of technicians and clerical team against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade.
• Forecast, budget and manage key financial drivers including, but not limited to, S&W per day, warranty recovery, and efficiently moving cars through all aspects of the maintenance and service process.
• Partner and collaborate with the key fleet, field operations and other leaders to meet business objectives.
• Manage all areas of the employee lifecycle, including developing, motivating, recognizing, evaluating and managing performance to enable a high performing culture.

What We're Looking For :

Perks You'll Get :

Who Are We?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.

The Fine Print :

Avis Budget Group is an equal opportunity employer M / F / Veterans / Disabled.