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Customer Team Manager

Customer Team Manager

CloroxMason, OH, US
3 days ago
Job type
  • Full-time
Job description

Clorox Wholesaler Management Role

Clorox is the place that's committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.

This dynamic role provides excellent experience and promotes the GM mindset required to be successful at Clorox. Works with cross-functional direct and broker Teams to manage Wholesalers and downstream indirect customers. Leverages Clorox scale and influence to deliver results across a wide array of customers and geographies in domestic US. Supports a vertical go-to-market structure across the independent, wholesaler network.

In this role, you will :

  • Challenging and rewarding high-impact leadership position; specifically supporting Clorox, Glad, Kingsford, Hidden Valley Ranch, Fresh Step, Brita and Burt's Bees. Orchestrates cross-functional direct and broker Teams to manage complex Wholesaler across several Regions and geographies. Leverages Clorox scale and influence to deliver results across full portfolio of brands.

Candidates should possess :

  • Ability to work in high-visibility Team-oriented environment
  • High level of collaboration and communication
  • Work hard, play hard mindset and approach
  • Passion for results and desire to make a positive impact on business and people
  • Learn the GM mindset, via hands-on approach. This is both a multifaceted and challenging role which provides excellent experience and promotes the discipline and growth required at Clorox. Responsible for developing plans, linked to Clorox strategies through joint business planning process.

  • Engages People as Business Owners : Coaches, develops, empowers team members as appropriate. Trains, educates and develops Broker and builds mutual accountability. Develop individual capabilities to promote a sustainable growth mindset.
  • Enhanced communication and visibility : Direct interaction with mid-Sr leadership within both Wholesaler HQ, Regions, and indirect customers
  • Drive the Business within the business : leads execution of volume, net sales, AMPS and profit objectives for Customer team.
  • Customer Planning and Development : Understands and drives Business planning process; delivers Joint Business Plans for Customer that achieves results and is within trade budget.
  • Build Capability to Drive Growth and Eliminate Waste : Develops team capabilities on key processes, tools and knowledge. Develops strong collaborative relationships with broker partners and cross-functional resources. Focuses and aligns key resources on business priorities.
  • Financial acumen : Develops Plans that enhance mutual ROI for both Clorox and customer.
  • Requires both Strategic and Tactical alignment between customer and business units while providing autonomy and flexibility.

  • Clear understanding of the Wholesaler 'go-to-market' direct / indirect model to influence both customer HQ and internal Clorox strategic business units.
  • What we look for :

  • People management / Broker management experience desired
  • Large Key Account Management experience; Wholesale preferred
  • Growth mindset w / passion to WIN
  • Broker sales management experience; matrixed organization design
  • Clorox external (Field / Customer) or equivalent experience
  • Demonstrated pattern of results through effective 'leading through others'
  • Strong Customer knowledge and skillfully applied trade-fund acumen
  • Consultative / Solution selling
  • Workplace type : Hybrid

    Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.

    At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility / adoption benefits, and more.

    We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

    Zone A : $128,000 - $252,200

    Zone B : $117,400 - $231,200

    Zone C : $106,700 - $210,200

    All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

    This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.

    Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

    To all recruitment agencies : Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

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    Team Manager • Mason, OH, US

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