Payments Specialist

A company is looking for a Payments Specialist to empower customers with seamless payment solutions through personalized training and support.

Key Responsibilities

Ensure timely onboarding and activation of payment products to minimize disruption to revenue

Communicate effectively with customers regarding deployment and training needs

Engage proactively with escalated customers to find resolutions and coordinate with internal teams

Required Qualifications

3-5 years of experience with relevant products

2-3 years of customer-facing experience

2-3 years of experience in payments or risk in a similar environment

Bachelor's degree or equivalent experience

Service-oriented and proactive mindset