First Bank is hiring : MORTGAGE ACCOUNT EXECUTIVE- PONCE AREA - FIRSTBANK PR in V

MORTGAGE ACCOUNT EXECUTIVE

PONCE AREA – FIRSTBANK PR

Overview

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. We are a team of more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida who share a passion for excellent customer service and continually surpass our clients’ expectations. Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

What You’ll Do

• The Mortgage Account Executive provides support and information to new prospects and customers regarding mortgage products and financial alternatives available at FirstBank.
• Participates in product orientations and marketing promotions.
• Analyzes customer needs for preliminary determination of financial eligibility according to each product’s parameters and determines the corresponding product as per the customer’s needs.
• Processes and submits customer applications to Processing Unit and supports the customer throughout the financing process.
• Develops a sales plan aligned to business objectives.
• Adheres to the Bank’s BSA, AML and OFAC policies and follows unit procedures in compliance with these policies.
• Reports any suspicious activity and / or transactions in accordance with the Bank’s processes and completes mandatory BSA, AML and OFAC training as required.

What You’ll Need to Succeed

Competencies

What You’ll Need

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

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