Front Desk Clerk

Front Desk Clerk

Job Category : Hotel Operations

Pay Rate : $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift

Essential Duties and Responsibilities :

• Anticipate and respond to guests in a friendly and positive manner processing check-ins / check-outs and special requests, verifying billing and creating reservations
• Provide information about the property and its amenities
• Monitor room availability and follow restrictions and booking policies and procedures
• Adhere to cash handling and financial transactions policies and procedures
• Use equipment properly and adhere to cost controls to reduce expense and waste
• Generate Property Management System reports and complete shift reconciliation
• Provide clerical support
• Knowledgeable of hotel emergency procedures

Knowledge and Certification, Skills and Abilities :

Required Knowledge and Certification :

Preferred Knowledge and Certification :

Required Skills :

Required Abilities :

Physical Demands :

Working Environment :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.