REGIONAL DIRECTOR OF OPERATIONS

Regional Director Of Operations

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities

Leads, manages, and inspires a diverse team to provide top-notch service

Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)

Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community

Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in the balance of risk / reward and short / long-term implications

Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment

Works with regional team members to ensure the Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)

Collaborates with key partners to support regional initiatives

Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time

Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with a focus on building multi-unit management skills; has a full understanding of all roles in operation

Owns the financial results / P&L for assigned territory, and works with the leadership team to ensure accuracy for reporting, forecasting, and budgeting processes

Ensures consistent and fair administration of all policies and procedures

Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

Required Qualifications

Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution, or other Support Services areas in lieu of degree

Preferred Qualifications

Strong background in senior leadership roles with exposure to contract / budget management, customer service, people development, food services, negotiations, etc.

Has a proven track record of growing a business and leading teams, along with strong financial acumen

Has the ability to think quickly, analytically, strategically, and accurately

Shows expert client relationship, influencing, listening, and communication (written and verbal) skills

Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient

Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills

Proficient in the use of Microsoft Suite

Benefits

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical + Dental + Vision + Life Insurance / AD + Disability Insurance + Retirement Plan + Flexible Time Off + Paid Parental Leave + Holiday Time Off (varies by site / state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.