Developer Support Engineer (Current Application Developers)

InterSystems
Cambridge, MA, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

Developer Support Engineer

The Worldwide Response Center is looking for developers to help our customer succeed implementing our products.

Are you a developer looking for a career change?

  • Do you like working on code, learning new technologies, solving problems, and helping people?
  • Tired of unrealistic deadlines, boring monotonous work, failed projects, not being able to see the whole picture, and long weeks?
  • Don't enjoy programming anymore?
  • Feeling burned out, but still like technology?

Come talk to us, maybe we can help.

InterSystems Worldwide Response Center helps our customers succeed by solving problems.

As a developer support professional in the WRC :

  • You manage the solution of complicated problems in complex technical environments.
  • You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private.
  • You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance.
  • You own responsibility for solutions, decide the plan of attack, and are accountable for the results.

You will grow your career and build your value.

  • We provide training to hone your problem solving and communication skills.
  • You will be exposed to a broad range of technology.
  • You will gain skills and confidence in driving high-leverage situations.
  • You have the opportunity for constant learning.
  • A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career.
  • You will be challenged, so make sure a challenge is what you are looking for.
  • You will work with a rational schedule. We don't do burnout.

You need to have :

  • BS in Computer Science, Engineering or hard Science
  • 4+ years of programming experience
  • Enthusiasm for solving interesting problems.
  • Experience with Unix / Linux or Windows environments a plus.
  • Strong Communication skills a must.
  • Experience in the healthcare IT industry is valued
  • After completing training for your role, you will be required to participate in extended support coverage on a rotational basis.

This will require you to work occasional weekend or evening hours. This additional time would be compensated.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.

InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond.

Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe.

InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions.

The company is committed to excellence through its award-winning, 24 7 support for customers and partners in more than 80 countries.

Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond.

Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe.

InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions.

The company is committed to excellence through its award-winning, 24 7 support for customers and partners in more than 80 countries.

Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

7 days ago
Related jobs
InterSystems
Cambridge, Massachusetts

Job Title: Developer Support Engineer - Worldwide Support Center. ...

Promoted
Smartleaf
Boston, Massachusetts

Smartleaf - Application Support Engineer Role. You will be at the intersection of all the engineering teams and work most closely with: Client Services, Software Engineering, IT/Ops, and Financial Engineering. Our clients need a wide range of support including data integration issues, assisting with...

Promoted
firstPRO, Inc
Boston, Massachusetts

This position will also include producing documentation for known issues, onboarding support procedures for new applications, performing release management for non-proprietary applications, and working on firm-wide initiatives pertaining to the supported applications and related technology. This pos...

Promoted
firstPRO, Inc
Boston, Massachusetts

This position will also include producing documentation for known issues, onboarding support procedures for new applications, performing release management for non-proprietary applications, and working on firm-wide initiatives pertaining to the supported applications and related technology. This pos...

Promoted
Smartleaf
Boston, Massachusetts

Smartleaf - Application Support Engineer Role. You will be at the intersection of all the engineering teams and work most closely with: Client Services, Software Engineering, IT/Ops, and Financial Engineering. Our clients need a wide range of support including data integration issues, assisting with...

Bain Capital
Boston, Massachusetts

This position will also include producing documentation for known issues, onboarding support procedures for new applications, performing release management for non-proprietary applications, and working on firm-wide initiatives pertaining to the supported applications and related technology. This pos...

Flywire
Boston, Massachusetts

Manager, Application Support Engineer. Application Support team with team members located in NA, EMEA, and APAC. Support issue resolution time, support process, and internal staff training. Ensuring App Support related issues (error conditions or service outages etc. ...

JLL
Boston, Massachusetts

We are looking for a (CAD) Application Support Engineer to join our Customer Services Support team. In this role, you will be expected to deliver high quality support to our customer base, while utilizing outstanding customer service skills and techniques that promote customer satisfaction and reten...

Medtronic
Newton, Massachusetts

As a Principal Engineer, you will play a pivotal role in accelerating our software development lifecycle, managing our software build process, enhancing our cloud infrastructure, and ensuring the highest level of security and compliance in our deployment processes. Your expertise will bridge the gap...

InterSystems
Cambridge, Massachusetts

As a developer support professional in the WRC:. You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private. The Worldwide Response Center is looking for developers to help our custo...