HRBP Director, Marketing

HRBP Director, Marketing

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the Job

We are looking for an HRBP Director who turns people strategy into business impact. You thrive at the intersection of marketing, business, and technology. You are energized by complex global organizations, and see yourself as a trusted advisor to the CMO and senior marketing leaders, driving workforce strategy that scales teams, enhances performances, and shapes cultures.

This role is for someone who goes beyond HR operations. You understand how specialized marketing talent drives growth in an agile industry and environment, and have a track record of designing strategies that attract, develop and retain high-impact professions across global teams (400+ employees spanning NAMER, APJ, LATAM, EMEA).

You are fluent in leveraging data, analytics, AI, and automation insights using them to anticipate talent needs, guide organizational design, and influence systematic change. You thrive in ambiguous, fast-moving environments, translating insights into action and aligning stakeholders across regions to achieve measurable results.

This is an individual contributor role with global influence, perfect for someone who enjoys collaborating across functions, shaping culture, and driving organizational effectiveness at scale. If you see yourself as a strategic partner, business-savvy advisor, and driver of transformation, this is the role for you.

Responsibilities

As a trusted HRBP leader to the CMO and marketing executives, you will :

• Serve as the trusted HR advisor to the CMO and marketing leadership team, shaping talent strategies that drive growth, innovation, and organizational performance and its intersections with Product, Sales, and Finance.
• Learn & know the business inside and out, anticipating talent needs and challenges at scale. Understand at a high level SaaS / CpaaS marketing, demand generation, product marketing, brand, and communications dynamics.
• Provide data-driven recommendations and strategic tradeoffs on organizational design, talent allocation, leadership development, and long term capability planning.
• Partner with leaders to cultivate a high-performing, innovative, and inclusive marketing culture, ensuring alignment to business & people priorities.
• Navigate complex transformationsworkforce planning, AI adoption, reorganizationswith empathy, clarity, and influence to drive alignment and adoption across key stakeholders.
• Provide confidential one-on-one coaching to senior leaders to enhance strategic thinking, drive change management initiatives, and improve performance.

Talent Planning & Organizational Effectiveness

Data Storytelling & AI-Driven Insights

Change Leadership & Employee Experience

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required :

Desired :

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows :

This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits : health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate's starting salary will be determined based on permissible, non-