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Relationship Associate, Loan Operations
Relationship Associate, Loan OperationsFirst National of Nebraska • Omaha, NE, US
Relationship Associate, Loan Operations

Relationship Associate, Loan Operations

First National of Nebraska • Omaha, NE, US
6 days ago
Job type
  • Full-time
Job description

Relationship Associate

At FNBO, our employees are the heart of our storyand we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.

The Relationship Associate is responsible for being the 'customer concierge' for the business segment customers. The RA is the bridge between customer, RM, PA, Personal Bankers, and back-office operations. RAs own the deposit origination and maintenance functions (excluding analyzed accounts) for the business segment as well as process many loan functions including covenant management, payments, maintenance, and research. RAs work cross functionally often operating as subject matter experts in many areas.

About This Role :

  • Loan & Loan Origination
  • Upload necessary loan documents into FirstWork
  • Create closing packet if requested
  • Facilitate and assist loan closings with Processors, RM's and Title Companies as needed. May include notary services
  • Assist RM's with Waivers, Reliance Reviews, Service Request Form, as requested
  • Obtain and review loan closing items including
  • Post Close Monitoring
  • Financials Tracking Updates that may include
  • Monitoring Items Tracking Updates that may include
  • Maintenance / Transaction Processing
  • RM Support include but not limited to pipeline and covenant report conversation / review
  • Deposits & Deposit Origination
  • Problem Solving

The Ideal Candidate for This Role :

  • Bachelor's Degree or equivalent relevant work experience (financial services, operations, client onboarding, or related field).
  • Strong organizational skills with high attention to detail and accuracy.
  • Excellent written and verbal communication skills, with the ability to coordinate across internal teams and external partners.
  • Ability to manage multiple priorities and balance partner needs in a fast-paced environment.
  • Strong analytical and problem-solving skills with a continuous improvement mindset.
  • Customer-service orientation with a proactive approach to issue resolution.
  • Candidates must possess unrestricted work authorization and not require future sponsorship.

    Compensation range (base pay) : $46,679.00-$77,020.00. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and / or skill level.

    Work Environment :

    It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

    Benefits Overview :

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA) / Dependent Care
  • Employee Banking
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term / Long-Term Disability Insurance
  • Equal Opportunity & Belonging :

    FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selvesno matter their role or where they are in their journey.

    FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

    Application Deadline :

    All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

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    Relationship Associate • Omaha, NE, US

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