Trainer II

Description

Position Summary

Reporting to the Knowledge and Training Manager for Treasury and Finance, the Trainer II will be responsible for identifying gaps and needs in the department training program and developing and delivering training to a broad audience. The team is seeking a creative, detailed-oriented trainer with strong communication skills. The ideal candidate is experienced in developing curriculum for a wide range of technical tasks and delivering training to diverse populations in multiple formats.

Summary of Essential Job Functions

• Design and facilitate engaging and supportive new hire onboarding training.
• Develop professional training courses with accompanying tools, knowledge checks, and learner assessments that help learners succeed and meet business goals.
• Create dynamic, self-paced training modules for asynchronous learners.
• Create and deliver clear communication to ensure that staff are informed of changes and updates.
• Review learner outcomes to identify areas for improvement and communicate findings to leaders at varying organizational levels.
• Compile, analyze, and deliver reporting on KPIs to leadership.
• Display excellent organizational skills; be able to manage shifting priorities and perform administrative tasks related to the position (e.g., scheduling training, coordinating meetings, maintain records, etc.).
• Perform other duties as assigned.

Position Requirements

Preferred Experience and Skills

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.