Service Supervisor

Job Description

Job Description

Join our Team of Employee Owners!

Why work for a company when you can own it?

Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets.

Job Title : Service Supervisor

Department : Rochester Service

Location : Rochester, New York

Reports To : Assistant Service Manager

Job Overview :

Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.

Our most successful Service Supervisors :

• Possesses superior communication, analytical, and organizational skills
• Exhibit goal-oriented behaviors and time management principles
• Exude a customer-focused attitude
• Apply extensive attention to detail to all tasks
• Toggle between projects and responsibilities with ease
• Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted
• Proficient with mobile devices and computers; advanced proficiency with Excel preferred
• Must maintain an active driver's license with a clean driving record
• Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll

Scope of Responsibility :

Cummins-Wagner Gives Back to Employees :

Our History :

Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP

Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!

Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.