We Elevate... Quality of urban life

Field Superintendent - Existing Installation

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Your Main Responsibilities

Essential functions include ensuring that maintenance meets area and company quality standards and meets all contract requirements, implementing customer and company requirements for quality, performance reliability, and passenger safety for each project under supervision, and supporting sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate. Other responsibilities include managing ongoing program of project audit, developing and implementing program of manpower selection, training and performance appraisal, implementing route management strategy, developing spirit of teamwork and dedication to quality improvement, evaluating and initiating requests for tooling, maintaining and managing proactive relationships with local IUEC business agent, and advising area management of competitor activity.

What You Bring

Education : Must have a minimum high school education. Minimum three to five years' experience in installation and service of elevators / escalators. Minimum of one year as lead mechanic to demonstrate leadership ability.

Work Experience : Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet area goals. Must have ability to communicate well, both verbally and in writing and have proven leadership skills. The field superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and human resources disruption is minimized. The field superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his / her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and / or exceeding customer requirements. Must be able to teach the hourly employees the company's methods of quality, productivity and safety. He / she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity. Field Supt must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. He / she must be able to demonstrate to customers that they are receiving fair value for their expenditures.

What's In It For You?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive medical, dental and vision plans - effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 company observed holidays.
• Tuition reimbursement - eligible after 6 months of service.
• Parental leave 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from recruitment agencies is deemed to be rejected and does not constitute in any manner an offer from a recruitment agency.