Mitigation Coordinator

Job Description

Job Description

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly mattershealth and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The coordinator will work with technicians, the lead coordinator, and mitigation supervisor to provide outstanding customer service. This position includes scheduling all employees and subcontractors for daily work and any after-hours calls, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program on a daily basis.

Responsibilities

• Intake new losses via phone, email, and fax.
• Manage Technician daily scheduling.
• Update DMS for job status, documentation of communication from insurance and customer.
• Gain approvals for projects from carriers / customers.
• Ordering materials testing for mold and asbestos for jobs.
• Reviews work site and completed technician paperwork prior to releasing projects.

Qualifications

Benefits / Perks

Flexible work from home options available.