Remote Seasonal Customer Care Representative Charlotte NC Local Hires

Now Hiring : Seasonal Customer Support Representatives

This is a remote position based in the Greater Charlotte NC area, local to our Charlotte NC office.

Remote | NC and SC Residents Only | Starting at $16.75 / hr.

At TaxSlayer, we're more than just a tax software companywe're empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds.

Headquartered in Augusta, GA, with a satellite office in Charlotte, NC, TaxSlayer proudly employs nearly 200 year-round team members and 300 seasonal support agents. Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year.

Are you a TaxSlayer?

Job Summary

We're seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work-from-home opportunity starting in January 2026.

What We Offer

• Competitive hourly pay starting at $16.75 / hour
• Paid training to set you up for success
• Remote work from the comfort of your home
• Opportunities for tax professionals and desktop support specialists please let us know if that's you

Responsibilities

Qualifications

How to Apply

Ready to Join the Team?

If you're passionate about helping others and want to be part of a fast-paced and supportive team apply now and get ready for a rewarding seasonal experience.

Please Note

As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.

Equal Opportunity Employer

TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.