Admin Specialist, Training & Technology

Job Description

Job Description

BENEFITS :

All employees working a normal work week (30 hours or more) will enjoy a competitive benefits package for an energized workforce with options for you and your family, including :

• Paid time off · Paid holidays · 401(a) w / employer contribution
• Health Insurance · Dental Insurance · Vision Insurance
• Life Insurance · Employee Discounts · Employee Assistance Program
• Disability Insurance · Paid Training · Flexible Spending Account
• Wellness Program · Tuition Reimbursement · Other benefits available

ABOUT US :

Joining CCHAA means contributing to our mission to provide affordable housing for low to mixed income residents of our community.

As a valued employee, you will take an active role in our purpose to educate, provide resources and enhance the quality of life for our residents.

You are applying to work in a great industry!

JOB SUMMARY :

Administrative Specialist duties and responsibilities include providing administrative support to ensure efficient operations of the Training & Technology Department.

JOB DUTIES AND RESPONSIBILIITES :

• Receive, resolve, or assign support requests
• Promptly handle assigned issues and tasks through internal systems
• Carry out ad-hoc daily and weekly tasks as assigned in support of departmental operations and objectives
• Assist where necessary, with the onboarding of newly hired employees to ensure a successful onboarding experience
• Communicate with vendors to resolve hardware and software issues
• Perform routine asset audit of IT issued computers, tablets and phone devices
• Perform routine IT inventory audit, tracking and ordering where necessary
• Manage IT office supplies and order when necessary
• Maintain accurate and timely reports as directed by VP of Training & Technology
• Answer and direct phone calls and emails, answer questions, handle requests, and provide information.
• Handle multiple projects, some complex.
• Contribute to team effort by accomplishing related results as needed
• Handle sensitive information in a confidential manner
• Create, update, and receive purchase orders as needed, enter shipment information and documentation
• Process warranty issues and track information
• Provide other ad-hoc administrative tasks when needed

KNOWLEDGE, SKILLS AND ABILITIES :

• Project coordinating
• Excellent follow through
• Exceptional ability to manage time effectively, multitask, and prioritize tasks in evolving environment
• Attention to cleanliness, detail and problem-solving skills
• Excellent written and verbal communication skills
• Excellent customer service skills and ability to communicate courteously with staff, executives and vendors
• High degree of accuracy
• Strong organizational and planning skills
• Proficient in MS Office and MS Windows 10
• Ability to learn all other required software

MINIMUM REQUIREMENTS :

• Must have High School Diploma or GED
• Must hold a valid Texas Driver License and maintain a satisfactory driving record. May operate Authority vehicle while on Housing Authority business.
17 days ago