Operations Coordinator

Operations Coordinator

We are seeking a motivated and tech-savvy individual to join our team as an Operations Coordinator with a focus on AI and social media integration. This entry-level role supports both brokerage operations and digital marketing efforts, assisting the Managing Principal with recruiting, onboarding, platform engagement, and market activation. The ideal candidate is organized, proactive, and eager to grow in a fast paced, innovative environment.

Job Duties and Responsibilities:

• Assist with recruiting activities, tracking broker pursuits, and maintaining recruiting materials and reports.
• Coordinate onboarding documentation and support outreach efforts.
• Help manage structured programs across seasonal terms.
• Liaise with the companies intern program and market and assist in training and mentoring initiatives.
• Support adoption and training of internal platforms (e.g., ENGAGE, Integrated Consulting Group).
• Track usage and provide feedback on platform effectiveness.
• Use AI tools for content creation and internal communications.
• Support social media campaigns and monitor engagement metrics.
• Stay informed on emerging AI technologies to improve efficiency.
• Coordinate strategy meetings and assist in tracking goals and market trends.
• Support implementation of strategic plans in collaboration with internal teams.
• Organize meetings, town halls, and broker appreciation events.
• Manage content for internal recognition screens and newsletters.
• Assist with expense reports, referral tracking, and market share studies.
• Support special projects involving dashboards, client engagement, and industry outreach.

Qualifications & Skills:

Education & Experience:

• Bachelor's degree in business, Marketing, Communications, or related field preferred.
• 03 years of experience in brokerage operations, recruiting, or digital marketing.
• Familiarity with AI tools (e.g., ChatGPT, Jasper, Canva AI) and social media platforms.

Skills & Competencies:

• Strong organizational and project management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office, Smartsheet, and collaboration tools (Teams, SharePoint).
• Basic understanding of analytics and CRM platforms.
• Professional, proactive, and collaborative mindset.
• Interest in emerging technologies and digital trends.